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Valuable Information & Answered Questions

Commonly asked Questions about our Merchandise

DO YOU SELL FAKE/INAUTHENTIC ITEMS?

No. All of the items we take in are verified by our highly qualified team. For jewelry, we authenticate each item using numerous diamond testers, magnets, and solutions before taking them in and placing them in our showrooms. For designer goods, our trained team members authenticate them by hand before utilizing our third-party verification system, Entrupy. These processes ensure that only authentic and high-quality items are being sold.

HOW DO I KNOW ALL OF YOUR ELECTRONICS ITEMS WORK?

Before taking in each electronic item, we plug it in and test it thoroughly to gauge its condition. If the item is broken or not fully functional, we will not place it in our showroom at full price. This gives us and our customers peace of mind that we are only selling the best merchandise. Each electronic item is also cleaned to ensure it is in its best possible condition.

HOW OFTEN ARE NEW ITEMS POSTED ON YOUR WEBSITE?

We get new items in our store constantly, so we try our best to have new items up on our website as often as possible. Check our website every few days to see our newest jewelry and hard goods.

I SAW AN ITEM I LIKE ON YOUR WEBSITE, CAN I GO BUY IT IN STORE?

Yes! If you see an item you like online and would like to pick it up in store, you can hit the "pick up" option at checkout. If you would like to see the item in-person before purchasing, you can stop by in-store and ask one of our team members to assist you with finding that item. If for some reason the item goes out of stock before you can make it to our store, we would be happy to help you find a similar item that you may like instead.